Shipping Information

Shipping Information

Welcome to LivLume, where we're excited to offer FREE shipping on all orders!

Order Processing Times: Please allow 1-3 business days for us to process and dispatch your order after you've placed it. During peak times and holidays, processing may extend up to 7 business days.

Estimated Shipping Times: Delivery times vary based on your location. See estimated delivery times for your country

Standard Shipping
United States: 4-7 Business Days

Please note that during peak times and holidays, shipping carriers may experience delays beyond our control. Additionally, worldwide shipping may encounter unexpected customs delays.

Order Changes and Accurate Shipping Details: It's important to ensure accurate shipping details at checkout to avoid processing delays or order cancellation. If there are address issues, our team will reach out via email within 3 business days to verify details.

If you need to make changes to your shipping details, please email us at contacts@livlume.com within 24 hours of placing your order.

Delayed Delivery: While we do our best to ensure timely delivery, there may be delays due to external factors. We'll notify you promptly of any issues.

Lost or Stolen Packages: Once we hand over the package to our courier partners, it's beyond our control. If your package is lost or stolen, please contact us at contacts@livlume.com for assistance.

We recommend contacting the courier company directly to file a claim. While we're not responsible for lost or stolen packages, we'll do our best to help resolve the issue.

Shipping Policy Changes: LivLume reserves the right to update this Shipping Policy without prior notice. By purchasing and using our products, you agree to this policy.

Please review this policy periodically for any updates. If you have any questions or concerns, don't hesitate to contact us.